Returns and Refund information
Every piece should inspire you. If a collection item does not meet your expectations, returns are accepted within a 15-day window from the day you receive your order. Products must remain in pristine, original packaging to qualify for a refund.
Quality Care and Standards
Accepted returns must arrive in mint condition. Our gallery prints require delicate handling; please use soft gloves to prevent oils or marks, as damaged surfaces will unfortunately disqualify the item from credit.
Excluded Inventory
Items purchased during clearance events or marked as Final Sale cannot be returned. Furthermore, all digital assets and virtual gift cards are considered non-refundable once the purchase is confirmed online.
Payouts
Following a thorough quality assessment of your returned gallery piece, we will email your status. Validated refunds are credited back to the initial source of payment, typically appearing within 5-10 days.
Shipping Damage Claims
Replacements are issued solely for goods harmed during courier transport. To swap a compromised artwork for a fresh copy, please provide photographic evidence of the box and item along with your receipt.
Initiating a Request
To start your process, email our service department at info@artnowstudios.com with your bill details. We will issue a return label and address. Kindly note, shipping fees for standard returns are handled by the purchasing customer.
Contact Information
Art Now Studios.
104 Mountain Ave, Gillette, NJ 07933
Email: info@artnowstudios.com
Phone: 917-494-7978